DISCLAIMER --
Our web host's Technical Support team is there for trouble-shooting, but
may not be able to help in bad coding practice or programming errors used
by the client in their scripts which may result in any problem or errors
in their site. The client fully understands that we as a Reseller of the
web host have to completely bank on them for providing any and all technical
support and they may or may not be able to solve the client's technical
problems. As only a reseller that is none of our responsibility and the
client cannot hold us responsible for anything, hence the client cannot
make any claims from us regarding any technical problems.
We are not responsible if the server network in USA faces any problem
or downtime caused either by spamming or hacking or server or hardware
failure. The client fully acknowledges and understands, that we as a reseller
(based in India) of the network company which maintains the servers at
the Data Center do not control any of these factors, hence we are not
responsible for any downtime if at all occurred or any other problem or
error faced by the client or the client's website and hence we are absolutely
NOT responsible for any kind of damages. Hence the client absolutely cannot
make any claims for Whatsoever reasons from us.
The client understands that we are only a reseller of the company, which
maintains the dedicated servers at the Data Center. The related company
provides us all the Technical Support, hence any action if at all any
deemed suitable by that company which ensures protection of their services
is valid. The client absolutely cannot hold us responsible for anything
and CANNOT make any claims from us. The client understands that like every
other business, web hosting carries it's own risks. There can be plenty
of reasons and the client's site may or may not face downtime due to those
reasons. We only as a Reseller of the web host or the company that manages
the dedicated servers at the data center do not control any of these and
are not responsible for anything.
The client fully understands the risks and cannot hold us responsible
for anything and absolutely CANNOT make any claims from us. Also as a
reseller (based in India) of the related web host, we cannot authenticate
or verify the software's or digital certificates installed either by the
web host or by the client on his/her site. The client or any other person
visiting the site cannot hold us responsible for anything related to it,
and we are NOT responsible for any damages. The client fully understands
that we as a reseller based in India, have to bank on the web host, which
maintains the dedicated servers at the data center for providing the services
& supports mentioned by them. We do absolutely NOT control any technical
error or any error in any support provided or the support being terminated
due to technical reasons.
We as a reseller do not control any of these, and hence the client cannot
place any blame on us & CANNOT claim any damages from us. The client
fully understands that we are NOT responsible for it. Regarding any domain
name registrations processed through our company (be it any domain name
extension) we state we register these domains through a reseller of an
ICANN valid registrant. That in effect means we ourselves are a reseller
of that reseller. Hence we absolutely hold NO control on the domain registered
and it is the client's full responsibility to manage their domain entries.
Hence any damage or loss of domain name to some other party or anything
related to the domain registration / domain transfer / domain renewal
/ loss of domain name is not our liability and we are NOT responsible
for any damages the client may suffer regarding the domain name. It is
the client's full responsibility to manage & check whether his/her
domain entries are correct or domain renewal date is correct or domain
transfer or anything pertaining to the domain name. If the client finds
any problem/errors in any of his/her domain entries, he can inform us
within the first 3 months (three months) from the date the related domain
name was first registered for the client, and we in turn will inform the
company that had registered the domain for the client to immediately look
into it.
By default, the domain name entries are kept blank or we include our domain
name administrator's name if no contact details are provided to us at
the time of domain name registration. The client of course can change
the entries anytime directly via his domain name management panel. The
client fully understands and acknowledges that we are only a reseller
and pass the domain name registration to another company, hence we are
not responsible for any errors & we hold NO control on the domain
name. It is the client's full responsibility to keep and maintain a constant
check whether his/her domain name entries i.e. anything related to the
domain name's Registrant/ Tech/ Billing/ Admin/ DNS/ Renewal Date/ Transfer
are correct or not and also manage them.
The client can make absolutely NO claims related to his/her domain name
from us & we are NOT responsible for any damages Whatsoever related
to the domain name. The client's domain name is the client's full responsibility,
and NOT ours. We clearly state the client's domain name is client's complete
responsibility and only the client has to manage his/her domain. We ourselves
are a reseller and the client cannot expect any domain name management
services from us, nor can he make any claims Whatsoever from us. It is
the client's full responsibility to keep their FTP or database or email
IDs or stats or domain name username/password secure with them. We will
not be held responsible for anything related to the client's website or
domain name incase the client compromises his username/password to any
potential miscreant or is/was careless with the login details which results
in any damages to the client's site or domain name.
The client can make absolutely no claims from us. Regarding any online
payment if made on our website or accepted on our website, we clearly
state we only use 3rd party highly secure and reliable merchant accounts
examples like paypal.com, ccnow.com, billcc.com, ibill.com etc. That online
customer who has made the payment is billed and charged only by this 3rd
party merchant account & only this retailer charges their credit card
and accepts their payment. We absolutely receive NO other information
except the customer's contact address and package selected. This 3rd party
merchant account is non-partial and works in the best interests of everyone.
We ourselves are only a user who use their services i.e. we are ourselves
are their customer in turn.
The complete payment procedure is handled only by this highly secure &
reliable 3rd party merchant account. We absolutely receive NO sensitive
information and are absolutely NOT responsible for any kind of damages.
The client absolutely cannot make any claims Whatsoever from us. Any customer
interested in our services has to use the payment mode via Demand Draft
or Cheque ONLY. As per our company's policy the hard copy of the client's
invoice will be posted within 4-6 weeks from the setup date. The client
should include ONLY this hard copy of the invoice posted by us as the
final copy & only this hard copy can be used for any future reference.
Any electronic invoice (or soft copy) IF at all ever send CANNOT be ever
used or produced as any legal proof or evidence against us since it can
be easily altered or doctored or changed and saved by anyone as any file
extension or the same file and a invalid printout of the altered or doctored
or changed file can be taken by anyone.
Hence any electronic invoice (or soft copy) is INVALID & any printout
on paper of any such electronic invoice is totally INVALID and cannot
be produced as any legal proof or evidence Whatsoever for the above mentioned
reason. ONLY the hard copy (on our company's letterhead paper) of the
client's invoice posted by us to the client via the Indian Postal Services
is counted as VALID. We hope this Policy Statement is helpful in clarifying
the obligations of Internet users, including our customers, as responsible
members of the Internet community and us. We try our best to make our
customers hosting experience better and more secure.
Note:
You are not permitted to have any commercially available software, fixes,
patches or electronic media for download on your site. We reserve the
right - at any time, to terminate service if we find that you have violated
this term. In English - NO download sites. The above Terms of Service
have been in place since day 1 of this website's existence and we expect
ALL our customers to abide by them and act as responsible members of the
Internet community. We reserve the right to update our Terms of Service
anytime, the changes will be duly notified and posted on our website.
Additionally, should you be found to be in violation of any agreements
currently in place and/or any of the above Terms or our policy, we reserve
the right to permanently terminate your service without refund. If you
have any complaints or doubts or concerns or questions, please email us
at biz@Indianic.com and we will try our VERY BEST to help you. We are
always there for you but we expect our customers to be responsible members
of the Internet community and in turn understand that we ourselves are
working as a small organization with a team of young dedicated professionals
and on a Shared Server Environment we have to look and work in the best
interests of all our customers.
Indianic LLC
12300, Pawleys Mill Circle,
Raleigh NC 27614
USA
Tel : +1-310-909-8707
Tel : +1-919-341-2038
Fax : +1-240-465-2590
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